Terms of use

Thank you, for using GbigBOSS.

For your information: “ Fp Enterprises whose registration Number  UDYAM-UP-28-0189164 ”, is a firm registered under the  Micro, Small and Medium Enterprise with its registered office 140 Lotus Villas , Opp. KC International School , Jalpura Sector 1 , Greater Noida West , GAUTAM BUDDHANAGAR – 201306 UTTARPRADESH INDIA (hereinafter referred as “We”/ “GbigBOSS”/ “Us”/ “Our”).

Terms and Conditions / Terms of Use

These Terms and Conditions (“Terms”) govern your access to and use of the GbigBOSS platform and the services offered through it.

Acceptance of Terms

These Terms explain your legal rights and responsibilities regarding your access to and use of the GbigBOSS website www.gbigboss.com (“Site”) and any related mobile or software applications (collectively referred to as the “GbigBOSS Platform”), as well as the services provided through the Platform or otherwise (“Services”).

Your access to and use of the GbigBOSS Platform are governed by these Terms and the GbigBOSS Privacy Policy, available at https://gbigboss.com/privacy (“Privacy Policy”). By accessing or using the GbigBOSS Platform, or by engaging in any transaction through the Platform, you agree to be bound by these Terms, the Privacy Policy, and any additional terms, policies, or guidelines referenced herein or made available through hyperlinks on the GbigBOSS Platform. These Terms constitute a legally binding agreement between you and GbigBOSS.

If you do not agree to these Terms or the Privacy Policy, or if you are not legally capable of being bound by them, you must not access or use the GbigBOSS Platform or the Services.

GbigBOSS may update or modify these Terms from time to time without prior notice. You are strongly advised to review the Terms each time you access or use the GbigBOSS Platform. In the event of any conflict or inconsistency between these Terms and any other terms displayed on the Platform, these Terms shall prevail.

Throughout these Terms, the words “visitor,” “user,” “you,” “your,” or “customer” refer to any person who visits, accesses, views, browses, or uses the GbigBOSS Platform at any time.

If you require any clarification regarding these Terms, you may contact us at info@gbigboss.com.

Services Overview

• GbigBOSS Platform is a platform for users/ consumers to transact with sellers/ service providers offering products/services for sale/ supply through the GbigBOSS Platform. Products/ services may be listed or offered for sale/ supply on the GbigBOSS Platform by GbigBOSS, its affiliates or third parties (“Third Party Sellers”) (such third party products/ services offered by Third Party Sellers shall hereinafter be referred to as “Third Party Offerings”). For abundant clarity, with respect to the Third Party Offerings, GbigBOSS does not provide any services to users other than providing the GbigBOSS Platform as a platform to transact at their own cost and risk, and other services as may be specifically notified in writing. Services on the GbigBOSS Platform are available to only select geographies in India.
• GbigBOSS is not and cannot be a party to any transaction between you and the Third Party Sellers (which shall be a bipartite arrangement between you and the Third Party Seller), neither does GbigBOSS have any control or influence over the Third Party Offerings. GbigBOSS does not make any representation or warranties with respect to the Third Party Offerings, including relating to quality, suitability, merchantability and fitness for any purpose nor does GbigBOSS implicitly or explicitly support or endorse the sale/ supply or purchase of any such products/ services on the GbigBOSS Platform. GbigBOSS therefore disclaims all warranties and liabilities associated with any Third Party Offerings on the GbigBOSS Platform. 

Eligibility

Persons who are not legally competent to enter into contracts under the Indian Contract Act, 1872, including minors and undischarged insolvents, are not eligible to access or use the GbigBOSS Platform. However, a minor (a person below 18 years of age) may access or use the GbigBOSS Platform only under the supervision of a parent or legal guardian who is legally competent to contract and who agrees to be bound by these Terms. Notwithstanding such supervision, minors are strictly prohibited from purchasing or accessing any products or services meant for adult consumption or whose sale to minors is prohibited under applicable law, including tobacco products.

The GbigBOSS Platform is intended solely for end-consumers who wish to purchase products or avail services for personal or domestic use. Retailers, wholesalers, institutions, resellers, or any users engaging in business-to-business (B2B) transactions are not eligible to access or use the GbigBOSS Platform.

To ensure compliance with the eligibility criteria, GbigBOSS may use automated systems, algorithms, and/or pre-determined, criteria-based technologies. As a result, access to or use of the GbigBOSS Platform may be restricted or blocked from time to time. If you believe such restriction or blocking has occurred in error and you are a genuine user, you may contact GbigBOSS for assistance.

If you access or use the GbigBOSS Platform on behalf of another individual or legal entity, you represent and warrant that you are duly authorized to accept these Terms on behalf of such person or entity. In such cases, you and the relevant person or entity shall be jointly and severally responsible for compliance with these Terms and agree to indemnify GbigBOSS against any violation thereof.

Account & Registration Obligations

All users are required to register and log in to the GbigBOSS Platform in order to place orders. You agree to provide accurate, complete, and up-to-date account and registration information and to keep such information current to enable effective communication relating to your orders and use of the GbigBOSS Platform.

By agreeing to these Terms, you consent to receive transactional, service-related, and promotional communications, including newsletters, from GbigBOSS and its group companies or affiliates. You may opt out of promotional communications or newsletters at any time by using the unsubscribe or opt-out options provided in such communications or by updating your notification preferences in the profile section of the GbigBOSS Platform. Transactional and service-related communications necessary for order processing and service delivery may continue.

While accessing or using the GbigBOSS Platform, GbigBOSS may collect personally identifiable information, including but not limited to your name, email address, mobile number, age, address, and other contact details. GbigBOSS may also collect demographic information such as age, gender, occupation, education, and preferences, as well as information relating to your use of the Platform, including pages visited, features accessed, links clicked, and usage frequency. In addition, GbigBOSS may collect information related to transactions conducted on the Platform, including financial or payment-related information, as required to provide the Services and to operate and administer the GbigBOSS Platform.

All personal data and personally identifiable information collected by GbigBOSS shall be handled in accordance with the GbigBOSS Privacy Policy.

By registering your mobile number with GbigBOSS, you expressly consent to being contacted by GbigBOSS or its authorized third-party service providers through phone calls, SMS, mobile applications, or other electronic modes of communication for purposes including order confirmation, shipment or delivery updates, customer support, and any other communication necessary for the provision of the Services.

Limited Licence and Access

Subject to these Terms, GbigBOSS grants you a personal, limited, non-exclusive, non-transferable, and revocable licence to access and use the GbigBOSS Platform and the Services solely for your personal and lawful use, and only in the manner expressly permitted under these Terms. You shall not download (except for temporary page caching), copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any part of the GbigBOSS Platform or its content without the prior written consent of GbigBOSS.

This limited licence does not permit any resale or commercial use of the GbigBOSS Platform or its contents, any collection or derivative use of the Platform or its contents (including product listings, descriptions, or pricing), any downloading or copying of information for the benefit of any third party, or any use of data mining, robots, scraping tools, or similar data gathering or extraction methods.

You agree and undertake that you shall not use, host, display, upload, modify, publish, transmit, update, or share any information, content, comments, messages, language, documents, or materials (including messages provided in connection with gifting, printing services, or deliveries to third-party recipients), whether written or otherwise, through the GbigBOSS Platform or while communicating with GbigBOSS support agents, delivery partners, or service providers, that constitutes “Prohibited Conduct.”

Prohibited Conduct includes, but is not limited to, any content or activity that:

1. Violates these Terms or any applicable policies of GbigBOSS;
2. Belongs to another person or entity and for which you do not have lawful rights or authorization;
3. Is harmful, threatening, abusive, harassing, defamatory, obscene, pornographic, paedophilic, vulgar, profane, hateful, discriminatory, invasive of privacy, racially or ethnically objectionable, blasphemous, or otherwise offensive, unlawful, or inappropriate;
4. Violates the standards, guidelines, or acceptable use policies of the Services;
5. Makes false allegations of illegal activity or describes or promotes physical confrontations or violence;
6. Impersonates, or attempts to impersonate, any person or entity;
7. Disguises or attempts to disguise the origin of any content, including by using false names, false pretences, or concealing or misrepresenting IP addresses;
8. Harms minors in any manner;
9. Infringes or violates any patent, trademark, copyright, or other intellectual or proprietary rights;
10. Violates any applicable law or regulation or may result in civil or criminal liability;
11. Contains viruses, malware, or other software or code designed to interrupt, damage, or limit the functionality of any computer system or network;
12. Threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign states, public order, or incites the commission of any cognizable offence or obstructs the investigation of any offence;
13. Is false, misleading, or knowingly inaccurate;
14. Constitutes an inauthentic, fabricated, or knowingly erroneous review or feedback;
15. Constitutes deceptive advertising or arises from or creates a conflict of interest;
16. Is commercial in nature, including spam, surveys, contests, pyramid schemes, paid or incentivised reviews, or unauthorized advertising or promotional materials;
17. Asserts or implies that any content, comment, or review is sponsored or endorsed by GbigBOSS without authorization;
18. Interferes with, disrupts, or damages the operation, functionality, or security of the Services, servers, or connected networks;
19. Accesses, attempts to access, or hacks any proprietary or confidential systems, data, or records of GbigBOSS, other users, or any third party without authorization;
20. Violates any contractual or fiduciary obligation, including by disclosing confidential or proprietary information in breach of any agreement;
21. Decompiles, reverse engineers, disassembles, or otherwise attempts to derive source code from the Services;
22. Removes, disables, circumvents, or interferes with any security-related features or usage limitations of the Services;
23. Circumvents or violates any robot exclusion headers or other access control measures implemented on the Services;
24. Collects, accesses, stores, or discloses personal information of other users or customers without authorization;
25. Is generated, posted, or distributed by automated systems, bots, or scripts without permission; or
26. Attempts to engage in or facilitate any of the foregoing prohibited activities.

Monitoring, Liability, and Restrictions

You acknowledge that GbigBOSS is under no obligation to monitor your access to or use of the Services, or that of any other user, for violations of these Terms, nor to review, screen, edit, or remove any content. However, GbigBOSS reserves the right, but not the obligation, to monitor, review, investigate, and take appropriate action in relation to the use of the Services for purposes including operating, maintaining, and improving the Services, fraud prevention, risk assessment, investigations, customer support, ensuring compliance with these Terms, and complying with applicable laws, legal processes, court orders, or directions from governmental or regulatory authorities.

You agree that you are solely and fully responsible for any liability arising out of or relating to your violation of these Terms, including any content, information, or messages submitted, transmitted, or shared by you through the GbigBOSS Platform. GbigBOSS shall not be responsible or liable for any such violations.

The GbigBOSS Platform, or any part thereof, may not be reproduced, duplicated, copied, sold, resold, accessed, or otherwise exploited for any commercial purpose without the express prior written consent of GbigBOSS.

You shall not use framing techniques to enclose or embed any trademark, logo, or other proprietary information of GbigBOSS, the GbigBOSS Platform, or any of its group companies or affiliates, including images, text, page layouts, or forms, without the prior written consent of GbigBOSS.

You shall not use any meta tags or other hidden text that uses GbigBOSS’s name, trademarks, or service marks without the express prior written consent of GbigBOSS.

You shall not attempt to gain unauthorized access to any part or feature of the GbigBOSS Platform, or to any systems, servers, or networks connected to the GbigBOSS Platform or the Services, by hacking, password mining, or any other unlawful or unauthorized means.

Any unauthorized use of the GbigBOSS Platform or the Services shall automatically terminate the licence or permission granted to you under these Terms, at GbigBOSS’s sole discretion, without prejudice to any other rights or remedies available to GbigBOSS under law.

Advertising

The GbigBOSS Platform may contain advertisements, promotional content, or other materials submitted by third parties, including brands, advertisers, or customers. The responsibility for ensuring that such materials comply with applicable international and Indian laws rests solely with the party that provides the content. Any correspondence, transactions, or business dealings between you and third-party advertisers found on or through the GbigBOSS Platform, including payments, delivery of goods or services, and any associated terms, conditions, warranties, or representations, are strictly between you and such advertisers. GbigBOSS shall not be responsible or liable for any errors, omissions, inaccuracies in advertising materials, or for any loss or damage arising out of or in connection with such dealings or the presence of third-party advertisements on the GbigBOSS Platform.

From time to time, GbigBOSS may display or communicate information relating to charitable campaigns (“Charitable Campaigns”). Where a Charitable Campaign allows customers to donate through a third-party website or by depositing funds into a third-party bank account, GbigBOSS is not involved in the collection or utilisation of such funds in any manner. In cases where customers are permitted to contribute through the GbigBOSS Platform, GbigBOSS acts solely as a technology facilitator for collecting contributions on behalf of the relevant charitable organisation and does not control or utilise such funds. GbigBOSS does not assume any responsibility or liability for the accuracy, completeness, legality, or reliability of information relating to any Charitable Campaign. All information regarding Charitable Campaigns is provided for informational purposes only, and customers are advised to independently verify the details and review the terms and conditions of the relevant charitable organisation before making any contribution. All contributions are voluntary. The respective charitable organisation shall be solely responsible for all aspects of the campaign, including issuance of contribution or donation certificates, if any.

As part of advertising, marketing, and visibility initiatives, third parties, including brands, advertisers, or sponsors, may conduct promotional activities such as banners, sampling programs, contests, flyers, freebie distributions, or similar campaigns on or through the GbigBOSS Platform. To the maximum extent permitted under applicable law, GbigBOSS shall have no liability in relation to such campaigns, including contests or contest rewards. Any such promotional activity constitutes a direct and independent arrangement between you and the relevant third party. Your participation in such campaigns, access to embedded third-party links, scanning of codes, or availing of services pursuant to such promotions is entirely at your own risk and shall be governed by the applicable terms and conditions of the relevant third parties. GbigBOSS makes no representations or warranties, express or implied, in relation to any such campaigns or promotional offers, and the respective third parties shall be solely responsible for fulfilment of their obligations.

Disclaimers

You acknowledge and agree that the GbigBOSS Platform and the Services are provided on an “as is” and “as available” basis, and that your use of the Platform and the Services is entirely at your own risk. To the maximum extent permitted under applicable law, GbigBOSS, its group companies, affiliates, and their respective directors, officers, employees, agents, and representatives (collectively, the “GbigBOSS Parties”) disclaim all warranties of any kind, whether express or implied, in connection with the GbigBOSS Platform, the Services, and your use thereof.

To the fullest extent permitted by law, GbigBOSS makes no representations or warranties regarding the accuracy, completeness, reliability, or availability of the content or Services and assumes no responsibility or liability for:
(i) any errors, inaccuracies, or omissions in content;
(ii) any personal injury or property damage arising from your access to or use of the GbigBOSS Platform or the Services;
(iii) any unauthorized access to or use of GbigBOSS servers or any personal information stored therein;
(iv) any interruption, suspension, or cessation of transmission to or from the Platform;
(v) any bugs, viruses, malware, trojan horses, or similar harmful components transmitted through the Platform by any third party;
(vi) any loss, deletion, or corruption of your data or content; or
(vii) any loss or damage of any kind resulting from the use of any content posted, transmitted, or otherwise made available through the GbigBOSS Platform.

Any material downloaded or otherwise obtained through the GbigBOSS Platform is accessed at your own discretion and risk. You are solely responsible for any damage to your device, system, or loss of data resulting from such downloads.

The GbigBOSS Parties are not parties to, and do not monitor or control, any transactions between you and third-party providers or Third-Party Sellers. You are solely responsible for all communications, interactions, and transactions with other users, customers, or third parties arising out of your use of the GbigBOSS Platform or the Services. No advice or information, whether oral or written, obtained from GbigBOSS or through the Platform shall create any warranty unless expressly stated in these Terms.

Unless expressly authorized in writing by GbigBOSS, you shall not use any trademark, service mark, trade name, or logo of any company or organization in a manner that is likely to cause confusion regarding ownership or authorization.

You acknowledge that you exercise your own independent judgment before entering into any transaction through the GbigBOSS Platform. While GbigBOSS makes reasonable efforts to display product information, including colour, size, shape, and appearance, as accurately as possible, such depictions are illustrative in nature. Actual product characteristics may vary due to display settings or other factors.

To the maximum extent permitted under applicable law, GbigBOSS makes no representations or warranties regarding any products or services (including digital goods) listed or made available on the GbigBOSS Platform and does not endorse or guarantee the sale, purchase, availability, usability, redemption, or acceptance of such products or services on any platform. GbigBOSS accepts no liability for any errors, inaccuracies, or omissions by third parties or for information provided by third parties through the GbigBOSS Platform. The terms and conditions of the relevant Third-Party Sellers, issuers, or brands shall apply to you in addition to these Terms. GbigBOSS does not control and disclaims all responsibility for the merchantability, fitness for a particular purpose, or availability of any products or services and shall not be liable for any delays, damages, or losses arising from products being unavailable or out of stock. GbigBOSS makes no warranties or commitments on behalf of any third party.

Delivery Partners

GbigBOSS facilitates the delivery of orders placed on the GbigBOSS Platform through independent contractors (“Delivery Partners”) operating on a principal-to-principal basis. For the avoidance of doubt, Delivery Partners are not employees, agents, or representatives of GbigBOSS. They are engaged as independent service providers and are not exclusively obligated to provide delivery services for GbigBOSS at any given time. There is no principal–agent relationship between GbigBOSS and any Delivery Partner, and accordingly, GbigBOSS shall not be responsible or liable, under any circumstances, for any acts, omissions, conduct, or negligence of Delivery Partners.

You agree to treat all Delivery Partners with dignity, respect, and courtesy, and to contribute to a safe, secure, and harassment-free working environment for them. Harassment of any kind, including sexual harassment, discrimination, abuse, or intimidation of Delivery Partners, is strictly prohibited. GbigBOSS reserves the right, at its sole discretion, to suspend, restrict, or terminate your access to the GbigBOSS Platform if you engage in conduct towards a Delivery Partner that is discourteous, disrespectful, abusive, inappropriate, or unlawful.

You further acknowledge and agree that any consequences arising from your inappropriate conduct towards a Delivery Partner, including any claims, complaints, damages, or compensation sought by a Delivery Partner, shall be your sole responsibility, and GbigBOSS shall bear no liability in this regard.

Customer Comments, Reviews, and Ratings

For the purposes of these Terms, “Comments” include, without limitation, reviews, ratings, feedback, likes, messages, chat communications, profile information, images, photographs, audio, video, location data, nearby place information, and any other content or data that you upload, submit, share, transmit, or display on or through the GbigBOSS Platform or in connection with the Services.

All Comments submitted, published, disclosed, or made available on or through the GbigBOSS Platform shall become and remain the property of GbigBOSS. By submitting any Comments and in consideration of availing the Services, you irrevocably grant GbigBOSS, its group companies, affiliates, and their respective directors, officers, employees, agents, and representatives (“GbigBOSS Parties”) a perpetual, irrevocable, worldwide, non-exclusive, fully paid, royalty-free, transferable, assignable, and sub-licensable licence to use such Comments and all associated intellectual property rights for any purpose whatsoever, including advertising, marketing, promotion, analytics, and commercial use. Such use includes, without limitation, copying, displaying, distributing, publishing, translating, modifying, reformatting, analysing, creating derivative works from, commercialising, and incorporating such Comments into other works, as well as permitting third parties to do the same. You also grant GbigBOSS the right to use the name or username submitted in connection with your Comments. You irrevocably waive any moral rights or rights of attribution in relation to such Comments to the fullest extent permitted by law.

Where you upload photographs or images as part of your Comments, you agree that such content shall be clear, relevant to the product or service being reviewed, and captured by you personally. Such content must not include any Prohibited Conduct or promotional or advertising material.

GbigBOSS shall be entitled to use, reproduce, adapt, disclose, publish, display, distribute, and create derivative works from any Comments for any purpose, without restriction. GbigBOSS shall have no obligation to maintain any Comments in confidence, to pay any compensation for the use of Comments, or to respond to any Comments submitted.

You acknowledge and agree that you are solely responsible for the Comments you submit and that your Comments shall not violate these Terms or any applicable law, or infringe any rights of any third party, including intellectual property, privacy, or personal rights. Your Comments must not contain personal, confidential, proprietary, or sensitive information of yourself or any third party and must not include unlawful, defamatory, threatening, abusive, obscene, misleading, or harmful content, software viruses, political campaigning, commercial solicitation, spam, chain letters, or mass communications. You agree not to submit any Comments that fall within the scope of Prohibited Conduct.

You represent and warrant that you are the sole author of your Comments or otherwise own or have obtained all necessary rights, licences, and permissions to submit such Comments; that the Comments are original, truthful, accurate, and based on your genuine experience (where applicable); that they are not submitted through automated means such as bots or scripts; and that their use by GbigBOSS, other users, or third-party services will not infringe any rights or violate any applicable law. You further confirm that you have not received any payment, incentive, or other benefit in exchange for submitting any Comment and that no conflict of interest exists in relation to your Comments.

You assume all risks associated with your Comments, including reliance by others on their accuracy, quality, or reliability, and any disclosure of information that may make you personally identifiable. While GbigBOSS reserves the right to monitor, review, remove, block, or disable access to any Comments at its sole discretion and without prior notice, GbigBOSS does not control and does not guarantee the accuracy, integrity, or quality of Comments posted by users. All liability arising from Comments rests solely with the user who submitted them, and not with GbigBOSS.

Third-party content, including user Comments and reviews, reflects the personal opinions of the respective users and does not represent the views or opinions of GbigBOSS. GbigBOSS assumes no responsibility or liability for any user-generated or third-party content. Any reliance placed on such content is strictly at your own risk. Advertisements displayed on the GbigBOSS Platform are independent of customer reviews and ratings.

GbigBOSS operates as a neutral platform and does not arbitrate disputes between reviewers and Third-Party Sellers. If a Third-Party Seller believes that a review is inaccurate or misleading, the seller may respond publicly to the review or contact the reviewer directly to address the concern. If a Third-Party Seller believes that any review violates these Terms or GbigBOSS policies, the seller may report the issue by writing to info@gbigboss.com. GbigBOSS may, at its sole discretion, remove or restrict access to any review that violates these Terms or is otherwise harmful to the Services.

Customer Feedback

If you submit or communicate any ideas, suggestions, proposals, modifications, documents, or other feedback relating to GbigBOSS’s existing business, products, or Services (“Feedback”), you acknowledge and agree that:
(i) such Feedback does not contain any confidential, proprietary, or sensitive information belonging to any third party;
(ii) GbigBOSS is under no obligation to maintain confidentiality in respect of such Feedback and shall be free to use the Feedback without restriction;
(iii) similar or identical feedback may already be known to GbigBOSS, under consideration, or in development; and
(iv) by submitting the Feedback, you grant GbigBOSS a binding, non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, modify, develop, publish, distribute, and sublicense the Feedback for any purpose. You further irrevocably waive any claims or assertions of any nature whatsoever against GbigBOSS or its customers in relation to such Feedback.

You agree to submit only specific Feedback relating to GbigBOSS’s existing products or Services and acknowledge that GbigBOSS may, in its discretion, decline to accept or consider Feedback that does not align with its internal policies.

Notwithstanding anything stated above, GbigBOSS and its employees do not accept or consider unsolicited ideas or materials, including but not limited to ideas for new products, technologies, promotions, advertising campaigns, marketing strategies, processes, materials, or product names (“Submissions”). You are advised not to submit any unsolicited ideas, creative works, or materials to GbigBOSS or its employees.

The purpose of this policy is to avoid potential misunderstandings or disputes in situations where GbigBOSS’s products, services, or marketing strategies may be similar to ideas submitted by users. If, despite this policy, you submit any Submissions to GbigBOSS, then regardless of any accompanying communication, the following terms shall apply:

1. All Submissions and their contents shall automatically become the property of GbigBOSS without any obligation of compensation to you;
2. GbigBOSS may use, reproduce, modify, distribute, or otherwise exploit such Submissions and their contents for any purpose and in any manner;
3. GbigBOSS shall have no obligation to review, respond to, or act upon any Submission; and
4. GbigBOSS shall have no obligation to maintain confidentiality in respect of any Submission.

Privacy Policy

GbigBOSS respects your privacy and values the trust you place in us. Our Privacy Policy, available at https://gbigboss.com/privacy, describes how information relating to you is collected, used, stored, and disclosed.

By accessing or using the GbigBOSS Platform, you acknowledge that you have read, understood, and agree to be bound by the Privacy Policy and you consent to the collection, storage, processing, and use of your information in accordance with its terms.

The Privacy Policy is incorporated into these Terms by reference and forms an integral part hereof. GbigBOSS reserves the right to amend or update the Privacy Policy from time to time, and such changes shall be effective upon being posted on the GbigBOSS Platform. Your continued use of the GbigBOSS Platform following any such changes constitutes your acceptance of the revised Privacy Policy.

Information Disclosure

• To protect against the loss, misuse and alteration of the information under its control, GbigBOSS has in place appropriate physical, electronic and managerial procedures. Although GbigBOSS endeavours to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the internet cannot be made fully secure. By using the GbigBOSS Platform, you agree that GbigBOSS will have no liability for disclosure of your information due to errors in transmission and/or unauthorized acts of third parties.
• Call Recording: All calls between you and us (including between you and the delivery partners/ service providers) (directly or indirectly through a third party) may be recorded by us or the third party engaged by us. All such calls may be recorded including for internal training and quality purposes by us and/or any third party appointed by us. You explicitly agree and permit GbigBOSS and the third party engaged by GbigBOSS, to record all the calls with you and to share it with our authorized personnel / delivery partners and relevant third parties for the purposes set out above. 
• You also explicitly agree and permit GbigBOSS to share any data (including call recordings) related to you with its group companies/ affiliates and/or the relevant third parties/ governmental/ regulatory authorities, if required under any law.

Misrepresentation

GbigBOSS shall not be responsible or liable for any communication, representation, offer, promotion, sale, or assurance that is not expressly authorised by GbigBOSS. This includes, without limitation, any fraud, misrepresentation, deception, or loss caused by third parties, including unauthorized administrators, agents, or individuals falsely claiming to act on behalf of GbigBOSS.

Users are expressly informed that GbigBOSS does not operate any call centre and does not communicate with users through any landline number, mobile number, email address, social media account, or any other electronic or physical medium, except as expressly specified in these Terms or on the official GbigBOSS Platform. Users are therefore advised to exercise caution and remain vigilant against fraudulent communications, imposters, or unauthorized persons claiming to represent GbigBOSS. Any interaction or transaction undertaken with such unauthorized persons shall be entirely at the user’s own risk.

• Please note: GbigBOSS does not solicit confidential information such as OTP/CVV/PIN NUMBER/Card number either through call or mail or any other means, neither will GbigBOSS ask you to share any sensitive data or information via email or telephone. If you receive any such request by email or telephone, please do not respond/divulge any sensitive data or information. Please do not reveal these details to fraudsters and imposters claiming to be calling on GbigBOSS’s behalf. 

You Understand, Agree & Confirm

You acknowledge, agree, and confirm the following:

1. Accuracy of Order and Delivery Details
   You are solely responsible for providing accurate and complete delivery details, including the recipient’s name, address, and contact information, and for making all payments for orders placed through your account, whether for delivery to yourself or to a third party. GbigBOSS shall have no liability or obligation in this regard, including with respect to refunds or order cancellations arising from incorrect or incomplete information.
2. Failed, Delayed, or Returned Deliveries
   If any order delivery is delayed, fails, or is returned to origin due to reasons attributable to you, including but not limited to incorrect or misleading delivery details, recipient unavailability, refusal to accept delivery, or lack of response, GbigBOSS shall not be liable for such delay or failure and shall not be obligated to re-attempt delivery. Any costs incurred by GbigBOSS in this connection shall be borne solely by you.
3. Delivery Timelines
   While GbigBOSS makes reasonable efforts to deliver products or services within the estimated time displayed at the time of placing an order, such timelines are indicative only. GbigBOSS does not guarantee delivery within any specific timeframe, and delays may occur due to factors beyond its reasonable control, including availability of delivery partners, demand fluctuations, traffic or weather conditions, force majeure events, customer location, non-responsiveness, building or society restrictions, or operational challenges faced by delivery partners.
4. Unattended or Third-Party Receipt of Orders
   Orders are ordinarily delivered when a person is available to receive them at the provided address. If you instruct the delivery partner to leave the order unattended or to hand it over to any other person, you assume full responsibility for the order. In such cases, you shall not be entitled to any refund or compensation from GbigBOSS for loss, damage, deficiency, theft, tampering, contamination, or deterioration (including due to temperature changes), and you expressly release GbigBOSS from all related liabilities.
5. Cash on Delivery (COD) Orders
   For cash-on-delivery orders placed through your account, you are solely responsible for ensuring that the correct cash amount is paid to the delivery partner. GbigBOSS shall not be liable for any discrepancies, including overpayment or underpayment.
6. Lawful Use
   You shall use the GbigBOSS Platform and Services strictly for lawful purposes and in compliance with all applicable laws and regulations.
7. Truthful Information
   You agree to provide accurate, complete, and authentic information whenever requested. GbigBOSS reserves the right to verify and validate such information at any time.
8. Consequences of False Information
   If any information provided by you is found to be false, misleading, or inaccurate (in whole or in part), GbigBOSS reserves the right, at its sole discretion, to reject your registration, cancel orders, suspend or terminate your access to the Services, and bar you from future use of the Platform without prior notice and without any liability.
9. Assumption of Risk
   You acknowledge that you access and transact on the GbigBOSS Platform at your own risk and exercise independent judgment before entering into any transaction.
10. Service Charges
    Transactions may be subject to various charges, including delivery fees, handling charges, convenience fees, platform fees, small cart charges, surge charges (including high-demand or weather-related surcharges), printing charges, gift charges, or other applicable fees (“Service Charges”). Applicable Service Charges will be disclosed at checkout prior to order placement. By placing an order, you agree to pay such charges. Service Charges may vary based on multiple factors including order value, distance, time, demand, traffic, weather, and seasonal conditions. GbigBOSS may, at its discretion, offer credits, discounts, promo codes, vouchers, or cashback, and reserves the right to modify or discontinue the same at any time.
11. Product and Service Review Before Ordering
    Before placing an order, you confirm that you have reviewed the product or service description in sufficient detail and agree to be bound by the applicable terms of sale or supply.
12. Exposure to Content
    You acknowledge that the GbigBOSS Platform may contain content that some users may find offensive, indecent, or objectionable. You agree to use the Platform and Services at your sole risk, and to the fullest extent permitted by law, the GbigBOSS Parties shall not be liable for any such content.
13. Modification or Discontinuation of Services
    GbigBOSS continually evolves its Platform and Services. You acknowledge that GbigBOSS may modify, suspend, or discontinue any product, service, feature, or content at any time, with or without notice.
14. Software Updates
    The software or application used to access the Services may automatically check for, download, and install updates or upgrades. Unless restricted by your device or settings, you agree that such updates may be automatically provided and installed. Certain updates may be required to continue accessing the Services, and all updates shall be deemed part of the Services.
15. Testing and Experiments
    To improve the Platform and Services, GbigBOSS may conduct testing, research, and experiments, including variations in features, interfaces, and promotions. As a result, different users may experience different features or functionalities at different times. You acknowledge that such measures are undertaken to enhance service quality, usability, security, and innovation.

Taxes on Your Order

For each order placed on the GbigBOSS Platform, relevant documents such as order summaries, tax invoices, or bills of supply shall be issued in accordance with applicable law and standard business practices.

Your order may consist of one or more of the following components, with corresponding documentation:

• Sale of Goods: A tax invoice-cum-bill of supply issued by or on behalf of the relevant seller.
• Supply of Services: A tax invoice issued by or on behalf of the relevant service provider.

For Third Party Offerings, the applicable tax invoice or bill of supply shall be issued by or on behalf of the respective Third Party Seller.

The Maximum Retail Price (MRP) displayed on the GbigBOSS Platform is the MRP as printed on the product packaging. The actual price payable by you may vary based on applicable offers, discounts, promotions, and/or revised Goods and Services Tax (GST) rates as notified by the Government with effect from 22 September 2025 or such other date as may be prescribed.

Order Cancellation

You acknowledge that:
(a) any cancellation, attempted cancellation, or purported cancellation of an order by you; or
(b) any cancellation arising due to reasons not attributable to GbigBOSS,
shall constitute a breach of these Terms. Any such cancellation request shall be permitted solely at the discretion of GbigBOSS and subject to its acceptance.

Where a cancellation is permitted, GbigBOSS may initiate a refund, if applicable, in respect of the relevant order or product. Such refund may be issued in the form of promotional credits, coupons, or similar instruments, which may be redeemed against a future transaction on the GbigBOSS Platform, subject to the applicable terms and conditions, including validity period, if any.

GbigBOSS reserves the right to cancel any order in the following circumstances:
(a) where a transaction is suspected to be fraudulent;
(b) where a transaction is suspected to be in violation of these Terms;
(c) where the ordered product(s) or service(s) are unavailable; or
(d) where cancellation is required due to reasons beyond the reasonable control of GbigBOSS, including technical failures or delivery-related logistical issues.

In such cases, GbigBOSS shall initiate a refund, if applicable, in respect of the relevant order or product, generally within approximately seventy-two (72) hours.

GbigBOSS endeavours to ensure that the availability status, specifications, descriptions, and prices of products and services displayed on the GbigBOSS Platform are accurate and up to date. However, errors may occur due to technical issues, typographical errors, or incorrect information provided by Third Party Sellers. Upon identification of any such error, you shall be notified as soon as reasonably practicable. In such circumstances, notwithstanding anything to the contrary in these Terms, GbigBOSS reserves the right to cancel the affected order and issue a refund, if applicable, in the form of credits, cashback, coupons, or promotional codes equivalent to the order or product value, which may be redeemed against a future transaction on the GbigBOSS Platform, subject to applicable terms and validity conditions.

GbigBOSS further reserves the right, at its sole discretion, to deny access to the GbigBOSS Platform to users who are non-compliant with these Terms or are suspected of engaging in fraudulent activities, and to cancel any current or future orders placed by such users.

Returns & Refunds

Products once delivered and services once fulfilled are non-returnable, non-replaceable, non-exchangeable, and non-refundable, except in the following limited circumstances:
(a) where the product is damaged, defective, expired, or incorrectly delivered at the time of delivery; or
(b) where the return, refund, replacement, or exchange policy expressly displayed in respect of the relevant product or service specifically permits such action under defined circumstances.

In such cases, any request for return, refund, replacement, or exchange shall be processed strictly in accordance with the applicable product or service policy, including the prescribed timelines, conditions, and verification requirements. You are advised to review the applicable policy for each product or service available on the GbigBOSS Platform before placing an order or submitting any return, exchange, or refund request. You may be required to provide reasonable proof of the issue, including photographs and/or videos, prior to any resolution being granted.

No refund shall be permitted for products or services that could not be delivered or fulfilled due to reasons attributable to the customer or user, including but not limited to incorrect delivery location details, customer unavailability or non-responsiveness, refusal to accept delivery, or restrictions imposed by building or housing society rules.

For digital goods, including gift cards and vouchers, no return or refund shall be permitted. Any issues relating to such digital goods, including validity, usage restrictions, or redemption, shall be addressed directly with the relevant issuer or seller in accordance with their applicable terms and conditions, which shall apply in addition to these Terms.

All refunds arising from permitted returns or permitted cancellations shall be processed within seven (7) working days from the date of approval of the return or cancellation, subject to satisfactory verification and checks.

Unless otherwise expressly stated or mutually agreed between GbigBOSS and the customer, refunds for payments made through electronic modes, including debit cards, credit cards, net banking, UPI, or similar methods, shall be processed through the original payment method or, at GbigBOSS’s discretion, in the form of credits, cashback, coupons, or promotional codes redeemable against a future transaction on the GbigBOSS Platform, subject to applicable terms and validity periods. The reflection of such refunds shall be subject to the policies and processing timelines of the respective banks or payment service providers.

Refunds for orders placed on a cash-on-delivery basis, if applicable, shall be issued exclusively in the form of promotional codes, which shall expire thirty (30) days from the date of issuance. Customers may opt to receive refunds for online payments in the form of promotional codes as well. Once a refund is issued in the form of credits, cashback, coupons, or promotional codes, it cannot be reversed or transferred to any other payment method. Unless otherwise specified, all promotional codes issued shall expire seven (7) days from the date of issuance.

All refunds shall be processed and issued in Indian Rupees (INR) only.

GbigBOSS Cashback

For the purposes of these Terms, “Cashback” means the grant of credit equivalent to the eligible cashback amount, which shall be credited to and reflected in the user’s GbigBOSS account. Cashback shall not, under any circumstances, be credited to a user’s bank account or card account, nor shall it be payable or refundable in cash.

Cashback may be offered in the form of transactional cashback or promotional cashback, and users shall be entitled to cashback strictly in accordance with the specific terms and conditions prescribed by GbigBOSS from time to time.

No cashback shall be available for orders that are cancelled. Any cashback already credited or offered in relation to such cancelled orders may be reversed or recovered by GbigBOSS without prior notice to the user. Where a refund is requested or processed, whether in part or in full, the cashback attributable to the refunded portion of the order shall be adjusted or reversed accordingly. This condition shall apply irrespective of whether cashback is displayed as item-specific or order-specific on the GbigBOSS Platform.

GbigBOSS reserves the right, at its sole discretion and without any liability, to withdraw, suspend, amend, or cancel any cashback offer and/or the terms governing such cashback, at any time and without prior notice.

Any transactional or promotional cashback shall ordinarily reflect in the user’s GbigBOSS account within 24–48 hours of order completion. However, in the case of certain coupons or offers, the cashback may take up to seven (7) working days from the date of delivery of the order to reflect in the user’s account. Unless otherwise specified by GbigBOSS, the validity period of transactional cashback shall be ninety (90) days, and the validity period of promotional cashback shall be sixty (60) days, calculated from the date of credit.

GbigBOSS does not endorse, promote, or encourage the purchase of any specific products or the undertaking of any transaction merely because such products or transactions are eligible for cashback.

Cashback offers and discount codes may not be applicable to certain products or services, as may be determined by GbigBOSS from time to time at its sole discretion.

Promotional Terms

These additional terms apply to promotional campaigns conducted on the GbigBOSS Platform from time to time (“Promo Offer”). Users who place orders on the GbigBOSS Platform and satisfy the eligibility criteria specified by GbigBOSS or its collaboration partners for a particular promotional campaign shall be referred to as “Eligible Customers”.

Promo Offers shall be valid only for the duration determined by GbigBOSS at its sole discretion and may be modified, suspended, or withdrawn at any time without prior notice.

Where a Promo Offer is subject to a minimum order value or limited to a specific product category, the Promo Offer shall stand cancelled if the relevant products are returned, refunded, or if the order is cancelled by the Eligible Customer. Upon receipt and redemption of any benefit, voucher, prize, or reward under a Promo Offer, the Eligible Customer expressly agrees that the related order shall not be eligible for return or refund.

The GbigBOSS Parties shall not be responsible or liable, in any manner whatsoever, for any goods or services provided by third parties in connection with the redemption or use of any Promo Offer, voucher, prize, or benefit.

Eligible Customers expressly consent to GbigBOSS sharing their contact details and related information (“Information”) with authorised third-party partners solely for the purpose of administering or fulfilling the Promo Offer. Such Information shall be governed by the respective third party’s privacy policy, and Eligible Customers are advised to review and agree to such policies prior to participating in the Promo Offer.

Promo Offers shall be available only to Eligible Customers whose GbigBOSS account settings are set to India and whose billing address is located within India.

GbigBOSS reserves the right to amend, modify, or update these Promotional Terms at any time without prior notice.

Promo Offers, including any vouchers, prizes, or benefits, are non-transferable, non-assignable, non-exchangeable, and cannot be encashed or combined with any other promotional offer, unless expressly stated otherwise.

GbigBOSS shall not be liable, whether jointly or severally, for any errors, omissions, delays, or failures attributable to any third party in connection with the Promo Offer.

Details of any voucher, prize, or promotional benefit shall be communicated to the Eligible Customer through email, SMS, WhatsApp, in-app notification, or such other mode of communication as determined by GbigBOSS.

GbigBOSS reserves the right, at its sole discretion and without any liability, to exclude any Eligible Customer from a Promo Offer and/or cancel the Promo Offer, in whole or in part, if it believes that the Eligible Customer has:
(a) violated these Promotional Terms, any applicable promotional terms, the GbigBOSS Terms and Conditions, or the Privacy Policy;
(b) acted dishonestly, fraudulently, or in bad faith;
(c) tampered with the participation process or operation of the Promo Offer; or
(d) engaged in disruptive or inappropriate conduct.

By participating in any Promo Offer, Eligible Customers shall be deemed to have read, understood, and accepted these Promotional Terms along with any specific promotional terms applicable to the Promo Offer. Eligible Customers further agree that:
(a) the GbigBOSS Parties shall not be liable for any direct or indirect loss, damage, theft, misuse, or claim arising out of or in connection with the Promo Offer or use thereof; and
(b) GbigBOSS shall not mediate or resolve any disputes between Eligible Customers and third parties arising in connection with the Promo Offer.

Payment Facility and Related Information

All payments made for orders and/or services on the GbigBOSS Platform shall be made exclusively in Indian Rupees (INR).

The accepted modes of payment on the GbigBOSS Platform shall be displayed at the time of checkout and may include, without limitation, credit cards, debit cards, net banking, UPI, cash on delivery, or any other payment method permitted by the Reserve Bank of India and enabled on the GbigBOSS Platform from time to time. Cash on delivery may not be available for certain orders, as determined by GbigBOSS at its discretion.

To facilitate payments, you acknowledge and agree that GbigBOSS may engage third-party service providers, including payment gateways and payment processors, to process transactions and manage payment information. Where you are redirected to a third-party payment processor, your transaction shall be governed by the terms and conditions of such third party, and GbigBOSS shall not be responsible or liable for any act, omission, or failure of such third party.

You represent, warrant, and undertake that you are legally authorised to use the payment instrument and payment details provided by you and to complete transactions using such payment details. You shall be solely responsible for all payments made through your selected payment method and confirm that the use of such payment details does not violate any applicable law or regulation.

The payment facility provided by GbigBOSS does not constitute a banking or financial service. GbigBOSS acts solely as a facilitator by providing an electronic and automated online payment mechanism for receiving payments against orders placed on the GbigBOSS Platform, using existing authorised banking infrastructure and payment gateway networks, as applicable.

You acknowledge and agree that certain payment methods may be subject to additional charges, including transaction fees or processing fees, as levied by the relevant bank, card issuer, payment service provider, or intermediary. Such fees shall be borne solely by you, and GbigBOSS shall not be responsible for the same.

Order History

If you choose to delete an order from your order history through your account on the GbigBOSS Platform, the details of such order shall no longer be visible or accessible to you through your account. For the avoidance of doubt, where an order is placed for delivery to another person, your deletion of the order from your account shall not affect the visibility or accessibility of the order details in the recipient’s account, where such details are available.

You acknowledge and agree that deletion of an order from your order history is permanent and irreversible. Upon deletion, GbigBOSS shall not provide any support, assistance, or services in relation to such deleted order, whether to you or to any third party, including but not limited to complaints, information retrieval, invoice requests, order cancellation, return, replacement, or exchange.

Notwithstanding the above, deleted orders shall continue to be retained in GbigBOSS’s internal records in accordance with its Privacy Policy, applicable record-retention policies, and prevailing laws, including statutory and regulatory retention requirements.

You further acknowledge that, due to circumstances beyond the reasonable control of GbigBOSS, deleted order details may still be traceable or visible in certain situations, including but not limited to:

• interruptions, technical failures, or issues arising from internet connectivity, electronic communications, or other systems not controlled by GbigBOSS;
• availability of order-related communications (such as emails, messages, or notifications) on your device or, in the case of orders placed for another person, on the recipient’s device or account;
• contact by third parties, including delivery partners or other stakeholders, using information that you have independently shared with them; and
• transaction records reflecting the order in your bank statements or payment service provider records.

Limitation of Liability

Notwithstanding anything to the contrary contained in these Terms or otherwise:

• The GbigBOSS Parties shall not be liable for any claims, damages, losses, or liabilities suffered by any user or any third party, except to the extent such liability is finally determined by a final and non-appealable order of a court of competent jurisdiction.
• Subject to the foregoing, the maximum aggregate liability, if any, of the GbigBOSS Parties, as so determined and ordered, shall in no event exceed the amount actually paid by the relevant user to GbigBOSS in respect of the specific order giving rise to such liability.
• To the fullest extent permitted under applicable law, the GbigBOSS Parties shall not be liable, whether in contract, tort (including negligence), strict liability, or otherwise, for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of business, loss of goodwill, loss of reputation, or loss of business opportunities, even if advised of the possibility of such damages.
• Any legal action, claim, or proceeding against GbigBOSS arising out of or in connection with these Terms, the GbigBOSS Platform, or any transaction thereon must be commenced within one (1) year from the date on which the cause of action first arose, failing which such claim shall be permanently barred, to the extent permitted under applicable law. Any failure or delay by GbigBOSS to enforce or exercise any right or provision under these Terms within such period shall not constitute a waiver of such right or provision.

Termination

• GbigBOSS, in its sole discretion and without incurring any liability, reserves the right to suspend, restrict, refuse, or terminate your registration, account, or access to the GbigBOSS Platform and/or Services, with or without notice and with or without cause, including where GbigBOSS has reason to believe (including based on evaluation of usage patterns) that:
  (a) you do not meet or no longer meet the eligibility criteria;
  (b) you have violated or are likely to violate these Terms (including the Privacy Policy); or
  (c) your conduct may cause legal exposure, harm, or disruption to GbigBOSS, its users, or third parties.

Upon such termination or suspension, GbigBOSS may immediately deactivate or delete your account and all associated information and/or bar any further access to the Services. You agree that GbigBOSS shall not be liable to you or any third party for any such termination, suspension, or restriction of access. Where the Services are used in violation of these Terms, GbigBOSS may, at its discretion, retain data collected from such use, subject to applicable law.

• You may delete your account at any time using the functionality made available on the GbigBOSS Platform/App and by discontinuing further use of the Services. Any personal data associated with your account shall be processed in accordance with GbigBOSS’s Privacy Policy, as updated from time to time.
• Termination of these Terms shall not affect any rights or obligations which, by their nature or express terms, are intended to survive termination, including but not limited to provisions relating to intellectual property, comments, indemnity, limitation of liability, governing law and jurisdiction. Any termination shall also not relieve you of your obligation to pay for any products or services already ordered or availed through the GbigBOSS Platform, nor shall it affect any liability arising from events occurring prior to the date of termination.

Governing Law & Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of India, without giving effect to the principles of conflict of laws thereunder.
• Courts at Bareilly  shall have exclusive jurisdiction over any proceedings arising in respect of these Terms (including Privacy Policy).

Third Party Ancillary Services

• In order to enhance customer/user experience or for other reasons as deemed appropriate, GbigBOSS and/or Third Party Sellers may collaborate with third parties, including but not limited to brands, manufacturers, platform sellers, vendors, service providers or their personnel/representatives, whereby you may have the option to avail certain ancillary services provided by such third parties. Such services may either be optional or may form part of the product or services package itself, including, by way of illustration, installation services, demo services, or services offered pursuant to brand advertising or marketing campaigns.
• You acknowledge and understand that all such ancillary services are provided solely by the relevant third party in accordance with their respective terms and conditions and privacy policies, and that additional charges may apply. GbigBOSS’s Terms shall apply in addition to such third party terms and policies. You are advised to independently review the applicable third party terms and privacy policies, as made available on their respective platforms, prior to availing such services or purchasing products bundled with such services.
• GbigBOSS does not control, supervise, or guarantee the quality, performance, fulfilment, completion, customer support, or grievance redressal relating to such third party services. GbigBOSS does not provide any warranty or guarantee and makes no representations or covenants whatsoever, whether express or implied, including with respect to reliability, quality, merchantability, fitness for a particular purpose, or suitability of such services. Any warranties or guarantees, if applicable, shall be provided solely by the relevant third party, and you shall be required to directly contact the relevant brand or manufacturer in accordance with their applicable warranty or guarantee policies.
• By opting to avail such services and/or placing an order for a product that includes such ancillary services, you expressly consent to GbigBOSS sharing your personal information and order details with the relevant third party service provider strictly for the purpose of service fulfilment. Thereafter, your personal information shall also be governed by the privacy policy of such third party service provider, in addition to GbigBOSS’s Privacy Policy, as amended from time to time.
• You acknowledge that the provision of third party ancillary services may be impacted due to operational, logistical, or on-ground challenges or for reasons beyond reasonable control, including but not limited to non-availability of service providers, excessive demand, traffic conditions, weather conditions, building or society restrictions, lift accessibility issues, insufficient, inaccurate, or incomplete information provided by you, inaccurate location details, customer unavailability or non-responsiveness, changes requested post order placement, force majeure events, or any other unforeseen circumstances.
• You expressly agree and acknowledge that availing or soliciting such third party ancillary services is entirely at your own risk, and GbigBOSS shall not, under any circumstances, be liable for any acts or omissions of such third party service providers, including their employees, agents, contractors, representatives, or professionals. You further agree that:
  (a) the GbigBOSS Parties shall not be liable for any loss, damage, injury, theft, or harm whatsoever, whether direct or indirect, arising in connection with such services; and
  (b) GbigBOSS shall not mediate, intervene, or resolve any disputes or differences between you and any third party in relation to such services.